CUSTOMER CARE
Your opinion is very important to us.
Please feel free, contact us for any question you have for our shopping cart or products by using the form below.
We offer support service in English, French and Japanese.
Have any questions or concerns?
We’re always ready to help!
Call us at
1-818-447-2977
Question of shipping, credit card or payment: info@felizphoto.com
Question of product, material, art or artist: info@artsustudios.com
STOCKISTS
-Authorized Shops-
Find us in these fine stores!
To see our art products or order/pick up at these stores!
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iRepair
21618 Golden Triangle Rd. 102
Santa Clarita, CA 91350
Mon-Fri: 11:00am-6:00pm
Sat: 11:00am-4:00pm
Sunday: Closed
FAQ
Do you provide International delivery?
Yes. We ship to EU, Australia and Japan.
Currently, we do not have international shipping price on cart yet, please email us for detail before order.
How do I return an item?
Most our products are made to order or custom order product. All made to order and clearance products are not accept to return. You have right to return other product before 30 days.
Please contact us before process the return.
All shipping cost are not refundable.
What is your returns policy?
Our return policy, term and conditions are here.
How long will it take to receive my product ?
Most our products are made to order or custom made. It'll take some time before ship.
How do I track my order?
Some orders don't have tracking numbers. Please tell us if you have a specific date you need to receive your item when you order it.
How can I contact you?
Please go our contact page or you can simply click here.
What are your delivery options?
We do not have any express price on the shopping cart, but we will try to be flexible for our customer need.
Please contact us if you have specific shipping request.